PT. MITRA INTEGRASI INFORMATIKA - World Class Business Technology Partner

admin    September 18,2017




What is Skype Operations Framework (SOF)?

Skype Operations Framework

SOF provides a complete guideline, tools and assets that range from scripts and documentations to workshops and presentations. The framework can be applied to various scenarios and help customers with the pre- and post-sale adoption of Skype for Business with in Office 365. We offer the support during your entire customer journey, including planning, delivery, adoption, operation and migration. Our team follow SOF standards by Microsoft to ensure that you get your services fast, secure and convenient.

Skype service

Always Ahead of the Game

The Indonesia-based PT Mitra Integrasi Informatika (“MII”) was founded on March 1, 1996 as a subsidiary of the publicly listed PT Metrodata Electronics, Tbk. Widely recognized for its consistent dedication to both Enterprise and Corporate segments, MII's ICT service offerings based on industry Best Practice. Operating independently from its holding company, MII has teams of young and dynamic professionals with regularly refreshed necessary knowledge and skill sets. It has also built strategic alliances with a number of national, regional and global partners to strengthen its offerings. To deliver the highest quality of services to our clients, MII has been ISO 9001:2000 certified since 2002 and upgraded to ISO 9001:2008 and also ISO/IEC 27001:2013, Information Security Management certified since 2016. It means that ISO standard for work processes and quality control has been complied with across all its departments and divisions.

Cloud Computing Services

As a trusted system integrator with proven track record, MII is happy to help your company to enter cloud computing. There are various types of cloud enable service for private cloud, public cloud, and hybrid cloud, such as cloud business strategy, cloud financial modeling, cloud reference architecture, cloud service catalog, cloud operational excellent, cloud go-to-market strategy, cloud data center assessment, advanced virtualization & cloud services implementation, cloud service provider resellers (IaaS, SaaS, PaaS), cloud datacenter & service management managed service, and also cloud training.

Enterprise Mobility

Enterprise mobility enables a workforce to have instant access to information through mobile applications anywhere, anytime. People are fundamentally changing the way they work, and in order to remain competitive, organizations are making enterprise applications accessible through mobile devices. MII can help organizations to embrace Enterprise Mobility to get the most benefits by enabling the workforce to access company’s application and information they need. With our world class partner platform technology, we can help you write once and deploy to any mobile device, operating system, or enterprise software — instantly.

Business Analytics & Big Data

Business Analytics & Big Data is the next generation of business intelligence. It bridges the gap between traditional BI solutions and standalone office productivity applications, enabling users to forge new paths and make new discoveries, including harnessing the power of Big Data. Business Analytics & Big Data works with what you have and infuses new capabilities into BI: insight for everyone, zero-wait analysis, mobility, an app–like model, remixability and reassembly, and a social and collaborative experience. MII will help you solving specific business problems and share knowledge and analysis among individuals, groups, and organizations. With our worldwide partner technology, we can empower business users to generate insight in ways you never imagined. Imagine the dramatic impact this open access to discovery could have if it were deployed across organizations.

Business Applications Implementation Services

Over the years, MII’s long-standing and flourishing partnership with the world’s leading business solutions providers has been fortified by our high success rates as implementer of their solution packages. MII’s excellent track record in executing, managing and delivering complete enterprise solutions is the result of many years of experience in deploying systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), Enterprise Performance Management (EPM), Human Capital Management (HCM), Business Intelligence (BI), Knowl- edge Management, and Enterprise Portals. We also provide industry specific solutions for Financial Services, Media & Communication, and Distribution & Manufacturing.

Security, Infrastructure and Network Integration Services

For ICT security, infrastructure and network implementation, our services include network implementation, server and storage consolidation & virtualization, unified communications, data center, enterprise portal and collaboration, application delivery, and security systems implementation. In addition to make sure our customers gets a fast return of their ICT investment, we offer a series of services for business service management, including security management, service continuity management, capacity management, availability management, service level management, change & asset management. Our solutions also equipped with certified trainings in cooperation with our partners, the cutting edge technology partners.

ICT Consulting Services

As the largest and the oldest system integrator provider in Indonesia, MII provides consultation services to help your company understand all the matters above. Our service focus on fields such as IT Strategy Plan (IT Blueprint/IT Master Plan); IT Service Management (IT Service Catalog, SLA/OLA, ITIL Maturity); Business Continuity Management (Business Continuity Plan, Disaster Recovery Plan); IT Governance, Risk & Compliance (IT Governance). Our professional consultant would be pleased to help you estimate your company’s strategic needs and situation, and helps to formulate the best cutting edge IT strategy that best fit with your company.

ICT Managed Services

We offer a variety of managed services, from desktop management, asset management, data center management, service desk, application management, network management to security management. Each of the services includes in four categories, as follow:

• Service Point; where MII’s local professional partner will provide MII services in any place in Indonesia. • People; human resources support for information and communication technology services.
• SLA Base; assure that the service we given based on Service Level Agreement.
• Cloud Solution; you pay our service based on centralized solutions.



  • Business Technology Partner
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